World

British Airways website suffers data breach; 380,000 payments affected

Friday, 7 September 2018 World


(Reuters) - Financial and personal data has been stolen from potentially hundreds of thousands of British Airways customers who booked online in recent weeks, extending a run of embarrassing technological mishaps suffered by the UK flag carrier.

The thefts occurred during a data breach that affected bookings made on the airline’s website and app between Aug. 21 and Sept. 5, parent International Airlines Group (ICAG.L) said on Thursday.

Around 380,000 card payments were “compromised”, it said.

BA chairman and chief executive, Alex Cruz, said the carrier was “deeply sorry” for the disruption caused by the criminal activity. The airline also apologized to its customers in a full-page ad in British newspaper Metro on Friday.

The airline had launched an investigation and notified police and other relevant authorities.

 

British Airways website suffers data breach; 380,000 payments affected